Landlord obligations

Your landlord’s repairing obligations 

The legal obligation of your landlord will depend on the terms of your tenancy agreement. However, Section 9A, 10 and 11 of the Landlord and Tenant Act 1985 (“LTA 1985”) imposes statutory minimum obligations on your landlord which your landlord cannot avoid to ensure your home remains structurally safe, free from hazards, and housing conditions are repaired within a reasonable period of time after the landlord has been notified.

What are the risks associated with housing disrepair?

Living in substandard or dangerous conditions caused by disrepair can result in your personal belongings becoming damaged by mould or dampness, and can also cause injuries, illnesses and in some circumstances even death.

Housing disrepair risks typically include:

  • Damage to belongings caused by escapes or ingress of water;
  • Increased heating bills incurred as a result of draughty windows, humidity related issues, doors or cracks/ holes in the roof or walls;
  • Coughs, colds, sickness or respiratory problems caused by ingress of water, mould and/or dampness;
  • Injuries caused by dangerous or poorly maintained brickwork, joinery, plumbing and electrical installations;
  • Illness or fatalities caused by an inadequately serviced central heating boiler or other gas appliances causing carbon monoxide to escape;
  • Fire and electrocution risk caused by poorly maintained electrical wiring or electrical installations for which your landlord is liable.
Your landlord’s repairing obligations 

Use our calculator for examples on how
much compensation you may be entitled to

    Contact us

    Call 0800 915 1818

    Let our specialist housing team deal directly with the landlord on your behalf and ensure that the property is repaired, and you receive the compensation you are entitled to.

    Email us at claims@tenantcompensation.org

    To know more about your legal issue and be able to advise you effectively, please complete the following:


    To enable us to help us consider your case please provide us with photographs of the disrepair complained of. This could be an external or internal photo depending on the cause of the disrepair.

    Content ‘images’ are used for illustrative purposes only and any person depicted in the Content is a model.

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